Competence HR LLC

Performance Management- Appraiser’s & Appraisee’s Perspective- by Prof. SP Kamath

How do the line managers and staff feel about performance appraisals? If the answers range from "pointless exercise" to "worst nightmare," - Let's T.A.L.K.

Everyone knows that managers need to be trained to lead successful performance appraisal meetings. But did you ever consider the other side of the table? Your employees are a critical piece of the puzzle. Only when both parties are feeling well-prepared and confident can the appraisal meeting achieve its highest potential.

Giving a review - or receiving one - is a challenging experience, even when the news is good. Prevent performance appraisals from turning into disasters- by Let’s T.A.L.K

The T.A.L.K. approach - (Tell it like you see it; Ask for feedback; Lead toward a solution; Keep at it) –makes appraisals easier and more effective, keeping the focus on work-related issues, not on personalities.

This training program is designed to ensure managers and employees indulge in a positive appraisal exercise that focus on staff motivation and business effectiveness.

Learning Point Highlights:

Positions appraisals as a positive, practical tool for improving employee performance
Documenting evaluations
Encouraging two-way communication between supervisors and their employees by communicating performance expectations & Employee involvement in the evaluation process
Using Care and Candor when giving Feedback & Monitoring
Collaborating to set SMART goals
Who Should Attend?
HR & Non HR Managers
Line managers from any department involved in performance appraisal exercise
Team leaders
Staff members from any department who are participants of performance appraisal exercise
Freshers who have recently joined companies who shall in future become an integral part of PA
Representatives from small & medium scale organizations who wish to build up a proper Performance Management System
Representative from organisation where PMS is more a “management discretionary exercise” rather than a systematic procedure.
Course Methodology:
Sharing of concepts, instructor presentation, examining practical models, discussions, group exercises, case studies etc.

Course Highlights:

Appraisal — What It Is? - (Is it Reprisal? Judgment? Or controlling tool?)
Appraisal System- Where it fits and what it involves
Preparing For the Appraisal –

a) (Is the boss always right?)-Information you need to know

b) How to set KRA’s and KPI’s- what & how

c) The Employee Appraisal Document (is appraisal format all that important?)
Looking at different types of documents and the essential elements of the appraisal document
Preparing For the Appraisal Discussion (how could we equip ourselves?)- How to begin
Appraising Assertively- Feeling confident to take control

a) Questioning and How to Approach Difficult Situations- Handling difficult aspects effectively
b)Giving Performance Feedback- The way to get best results
c) Giving Constructive Criticism - To gain agreement
Reviewing Performance against Specific Key Performance Indicators (KPIs), Job Requirements and Achievements- How to fit the performance to the document
Monitoring Performance (is it monitoring or mentoring for performance?)- How often to check
Assessing Competent Performance (is it all from the gut? is there an assessment tool?)

• How to rate performance & How to use rating scales
Dealing with Difficult Appraisees (Handling the bad news) - Effective techniques
Setting Future Objectives (completing the loop)- How to make them measurable
Following Up On Objectives - When and how to do this

Video Simulation

Course Instructor Prof. SP Kamath

Program Date: December 1&2, 2007 (Sat- Sun)

Program timing: 8:30- 5:00 pm (bothdays)

Program venue: Coral Hotel, Qurum, Muscat

Investment per: Participant OMR 250 only

(includes tuition, workshop material, lunchand refreshments) Download- registration form For registrations contact : +968-99217831 or +968-95909845.