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Profile: Rana Hojeij


EDUCATION

  • Completed 2 semesters of Business Management courses at Notre Dame University, Lebanon, 2003
  • CELTA, Cambridge University / RSA, Beirut, Lebanon, 2000
  • Proficiency diploma in the English Language, Michigan University (extension program), Beirut, Lebanon, 1998
  • Woodrow Wilson High School, Long Beach, California, 1996
  • Thomas Jefferson Junior High School, Long Beach, California, 1992
  • Bryant Elementary School, Long Beach, California, 1988

SKILLS

  • Interpersonal and communication skills
  • Time Management skills and ability to take a very hands-on approach to a variety of issues
  • Able to handle administration problems efficiently and immediately
  • Experience in communicating in a team environment and with individuals at various levels
  • Customer service experience
  • Experience with various human resources practices including performance and competency management, job evaluation, writing job descriptions and training
  • Knowledge of training practices including recruitment, planning, advertising, screening resumes, interviewing and selecting candidates
  • Experience in writing letters, faxes, memorandums, questionnaires, surveys, newsletters and brochures
  • Computer literate

WORK EXPERIENCE

Berlitz, Jumeirah, Dubai
Center Director in training
2006-2007

  • Trained for overall operation
  • Coordinated information for setting up new classes
  • Oversaw the placement test process and assessed new students’ English level through a personal interview with every potential student
  • Registered new students and assigned schedules with teachers
  • Acted Center Director during the CD’s absence

Utopia, Barsha, Dubai
Marketing Manager 2006

  • Developed the yearly marketing plan and budget
  • Restructuring the showroom and display adjustment
  • Clientele relations
  • Restructuring of HR department and recruitment

Wall Street Institute, Beirut, Lebanon
Service Manager 2004-2006

  • Recruiting staff and English instructors
  • Training new employees
  • Assigning classes and schedules for staff and teachers
  • Scheduling timetables for students before completion time of contract
  • Scheduling indoor and outdoor activities for both students and employees
  • Planning and running speaking classes
  • Handling all sorts of complaints and dealing with spontaneous problems

Eastwood College, Mansourieh
Lebanon Instructor 2004

  • Teaching 10th grade general English, including literature
  • In charge of writing exams and quizzes
  • Responsible for preparing activities, course materials and handouts
  • Teaching different grades in the Learning Support department
  • Working one on one with students who have learning disabilities and challenges
  • Assisting students catch up with classmates and school curriculum

American Lebanese Language Center
Assistant Director for the following branches; Sin EL Fil, Chouweifat, Mazraa, Sidon and Baakline 1997-2003

  • Responsible for the overall day to day operations and general management of the centers
  • In charge of hiring and training registrars and front desk office staff
  • Coordinate information for setting up new sessions, class schedules, new courses and programs, room allocations and special student activities
  • Maintain a calendar of center events
  • Coordinate sessions’ program objectives, curriculum and polices
  • Devise registration schedules and procedures
  • Supervise registration process, preparation of student transcripts and test proctoring sites
  • Oversee the placement test process and assess new students’ English level through a personal interview with every potential student
  • Prepare graduation list and ceremony
  • Organize and conduct teacher/staff evaluations on a session basis
  • Handle student registration using a database
  • Handle payments and closing of cash accounts of registrars on a daily basis
  • Conducted English courses
  • Prepared lessons, worksheets, activities and administered written and oral tests
  • Evaluated students based on their learning skills
  • Attended workshops on classroom management and lesson planning
  • Conducted workshops on classroom activities and teacher resources on the internet

LANGUAGES

  • Arabic – Speak fluently and read/write with fair proficiency
  • English – fluent
  • French – basic competence
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